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Files Automatically Downloading in WebDrive: .exe, .zip, or others

If you are experiencing automatic downloading of files, especially files such as .zip, .exe, or others, and don't wish to have this occur, edit the settings for your site in WebDrive. In the "Advanced" section, turn off the setting for "Enable thumbnails and file preview".

If the downloading continues, another application or program is requesting data from the folders/files being downloaded. Please verify internally which application may be making these requests or submit a support ticket for further assistance.

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