How To: Clean Uninstall of Titan SFTP
How To: Clean Uninstall of Titan SFTP
Question
How do I completely uninstall Titan MFT from my server?
Reasoning
I am trying to uninstall and re-install Titan, but I think I performed something incorrectly since the Add/Remove page in the Control Panel no longer shows Cornerstone MFT as an installed application. Also, the installer performs an incomplete upgrade and renders the application non-functional.
Answer
It appears the initial install or uninstall was not performed properly so it is strongly recommended you follow the below steps to help you recover your Titan application and configuration:
Pre-requisites (if reinstalling Titan SFTP)
- Stop your Titan Daemon Service (if still present)
- Make a backup of your Data directory (or rename it if it is too large)
- Make a backup of your database(s) in SQLite or SQL Management Studio
Steps
- Locate and delete the folder/directory, if still present:
- C:\Progarm Files\South River Technologies\
- C:\Program Data\South River Technologies\
- Base Data Directory C:\Srtdata
- Base Log Directory C:\Srtlogs
- Delete HKEY_LOCAL_MACHINE\SOFTWARE\South River Technologies in the registry
- Reboot the server to clear any remnants cached in memory.