Skip to content
  • There are no suggestions because the search field is empty.

Mapped drive hangs if AntiVirus software is installed

When using WebDrive in conjunction with AntiVirus software, such as McAfee or Norton, WebDrive may hang when trying to access files on the mapped drive. This will happen if the AntiVirus software is configured to scan mapped network drives. To correct this issue, reconfigure your AntiVirus software so that it does not scan mapped drives. Also, exclude the WebDrive Cache Directory from being scanned by the AntiVirus software.

Need More Help? We’ve Got You Covered.

If you didn’t find what you were looking for, our support team is here to help. Submit a ticket and one of our experts will follow up shortly.